Workforce Development Centre Program

This program is delivered in partnership with Mercy Community services and it offers the following:


• One to one career guidance

• Information on career change

• Assistance to upgrade skills

• Options for self employment

• Networking opportunities

• Motivation

• Personal development

• Financial assistance for training


Computer Courses

• Introduction to computers

• Internet and e-mail

• MYOB – introduction – a practical guide

• MYOB payroll

• English on the computer



• How to search for a job on the internet

• How to access information on the internet



• Resume writing

• Different types of resume writing

• Resumes that impress employers

• What to include and what to avoid

• Designing your own Business Card

• Why you need a business card when seeking work

• Writing application letters

• Addressing selection criteria

• Interviews


Cultural Training

• Cultural differences and how they can affect you in the workplace

• Aussie slang and humour

• Handling social occasions


English Language Classes

• English conversation classes

• Written business English

• English language on the computer


Career Guidance

Individual career guidance is available to assist clients in their choice or change of career. Assistance is available:

• To identify training, education and career pathways;

• To obtain recognition of overseas qualifications;

• On use of MY GUIDE on the internet;

• On the labour market;

• On government agencies;

• On all aspects relating to careers regardless of whether one is a school leaver or of mature age


Employment Orientation

The following services are provided:

• Workshops on self-employment

• Personal development

• Developing your full potential

• Information on how to access training; navigating Centrelink, Job Network and other employment programs; using your overseas skills and experience; volunteering; networking, effective communication; and other aspects of seeking work.