Settlement Engagement and Transition Support Program (SETS)

The Settlement Engagement and Transition Support Program (SETS), funded by the Department of Home Affairs, is delivered by the Resilience Consortium with the Multicultural Services Centre of Western Australia Incorporated (MSCWA) as the lead agency and members, Ishar Multicultural Women’s Health Centre (Ishar) and Youth Futures.

About Us

The Settlement Engagement and Transition Support Program (SETS) was established to support migrant and refugee communities in their transition to living in Australia. SETS services provide settlement-related guidance, advocacy and support to help individuals access essential services, strengthen their independence, and build social and community connections.

SETS services are delivered in the client’s preferred language, with access to Translating and Interpreting Service (TIS) if needed.

Who We Help

Permanent Residents:

  • Refugee & humanitarian entrants 
  • Family & partner visas stream migrants (with low English proficiency) 
  • Working & skilled visas holders (dependents only, with low English proficiency) 
  • Selected other stream visas holders (i.e. former resident and witness protection) 
  • Migrants with a Pacific Engagement Visa (PEV) or part of the Pacific Australia Labour Mobility (PALM) visa scheme 
  • Migrants who have been in Australia for over 5 years that may need assistance because of inadequate English language proficiency etc.

Temporary Residents: 

  • Humanitarian stay visa holders
  • Visitor Visa holders (limited to certain nationals) 
  • Family & Partner visa holders (with low English proficiency) 
  • Dependents of selected temporary residents (professional skilled, provisional business or investment) with low English proficiency 

SETS Focus is on

  • SETS Client Services offers advice, advocacy, and assistance to access mainstream and other relevant services, along with tailored casework to address challenges faced during the settlement process.
  • SETS Community Capacity Building promotes community-wide collaboration for settlement and integration while strengthening small or ethno-specific organisations to better support their communities. 
  • SETS Youth Program offers school holiday activities, in-school life skills workshops, and weekend Homework Hut support.

SETS Youth Program

The SETS Youth Program offers a range of activities designed to support young people from refugee, migrant and humanitarian background, as they settle into life in Australia.

Our program includes in-school Life Skills Workshops, which are delivered in partnership with schools and tailored to meet the needs of their students. Topics may include employment readiness, wellbeing, road safety, tenancy, financial literacy, and other practical life skills.

We also deliver after school programs, including volleyball, soccer, and swimming, providing young people with opportunities to stay active, build confidence, and connect with their peers.

During the school holidays, we offer a variety of engaging activities such as indoor beach volleyball, cooking workshops, painting, and arts activities.

In addition, we run Homework Hut, a free weekly study support program currently held at North Lake Senior Campus, where students receive academic assistance from dedicated volunteers in a welcoming and supportive environment.

Registrations are now open for our Term 3 After School Volleyball Program.

If you are interested in joining, please email your details to SETS.Referral@mscwa.com.au

SETS Office Locations

SETS program operates from the following offices (in addition to outreach services from other locations).
Office hours Monday to Friday, 8:30am to 4:30pm unless otherwise stated below:

  • Mirrabooka, 14 Brewer Place, Mirrabooka – Ph: 9344 7858
  • North Perth, 20 View Street, North Perth – Ph: 9328 2699
  • Cannington, 7 Mallard Way, Cannington – Ph: 9258 5188
  • Kwinana, Suite 3, 1st Floor, Darius Wells Library & Resource Centre, Kwinana, Wed & Fri only – Ph: 9328 2699
  • Mandurah, 26 Sutton St, Mandurah, by appointment – Ph: 9328 2699
  • Bunbury, 25 Milligan St, Carey Park by appointment – Mob: 0476 264 707
  • Bayswater, 476 Guilford Road, Bayswater- Ph: 9328 2699

Referrals

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